Natural Language Generation (NLG) is utilized across a range of sectors, including Finance, Human Resources, Legal, Marketing, Sales, Operations, Strategy, and Supply Chain. It’s often employed for tasks such as creating reports, automating data communication like status updates from IoT devices, enhancing operational efficiency, delivering personalized information to clients and streamlining customer service procedures. Furthermore, NLG plays a significant role in Risk and Compliance Management, Predictive Maintenance, Fraud Detection, Anti-Money Laundering efforts, Customer Experience Management and Automated Journalism.
NLG technology also has the capability to generate responses for chatbots and voice assistants. It can transform complex financial reports into content that’s easy to comprehend. In marketing communications like lead nurturing emails automation or personalizing customer responses are other areas where NLG shines. Additionally it can be used to compile news reports or report on IoT device statuses. E-commerce platforms also benefit from NLG through its ability to create product descriptions.
