In the hospitality sector, AI-driven chatbots have found various applications. Here are a few examples:
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Marriott International: They’ve introduced “ChatBotlr”, a chatbot designed to aid guests with their queries, provide suggestions, and deliver personalized experiences.
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Ochatbot: This is an AI-enabled chatbot that aids in the creation of hospitality chatbots to handle user inquiries and reservations.
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Hilton Hotels & Resorts: They employ AI-driven chatbots to respond to guest inquiries and offer customized recommendations.
AI-enhanced chatbots in the hospitality industry bolster customer service, offer tailored suggestions, and streamline processes, ultimately enhancing guest experiences and satisfaction.
