The video discusses the benefits of AI technology, specifically for the insurance industry. The guest speaker is from Anomaly, a company that utilizes AI to decipher what insurance companies will cover, making the insurance process less intimidating for clients. The technology provides transparency and certainty, helping policyholders comprehend their coverage before seeking care, a much-needed improvement as evidenced by an American Hospital Association survey saying 83% of Americans want more transparency from their health insurance.
Anomaly bases its technology on health bills data, including insurance denials and payments. Their systems analyze insurance contracts’ fine print and use the resulting data to better guide users. The technology identifies where the gaps exist between policy, payment, and denial, making the process more transparent and efficient for policyholders.
