https://www.callminer.com | United States | 2002 | $134.9M
CallMiner helps businesses improve contact center performance and gather business intelligence by automating the analysis of customer interactions across all communication channels. Its platform features automated speech-to-text transcription, sentiment analysis, categorization, and real-time analytics. CallMiner aims to enhance customer experience, operational efficiency, and business growth by providing valuable insights from customer interaction data. The company is a leader in the voice of the customer analytics market, serving over 2,000 organizations globally, including Fortune 500 companies.
