https://www.frame.ai | United States | 2016 | $17.03M
Frame Technology aims to improve customer acquisition, retention, and expansion with human-powered conversations connected to existing services and data. The company’s solutions help businesses predict and prevent customer escalation, reduce case volume and service costs, and track customer effort. Key features include predictive analytics, automated workflows, integration with CRM systems, and metrics dashboards. Frame.ai claims to reduce customer churn by up to 30%, increase customer satisfaction by 20%, and lower service costs by 25%. The company serves clients in financial services, telecommunications, and retail industries and has received awards for its innovative approach to customer experience optimization.
