https://www.drift.com | United States | 2015 | $107M
Drift is a conversational marketing and sales platform that focuses on helping B2B companies improve customer prospecting, customer service, target account engagement, visitor intelligence, and real-time personalization. The platform leverages artificial intelligence and natural language processing to enable businesses to have real-time conversations with website visitors, qualify leads, and book meetings with sales teams. Drift’s solutions aim to help enterprises shorten sales cycles, increase conversion rates, and deliver a more personalized customer experience. Key features include chatbots, conversational interfaces, visitor intelligence, account-based marketing capabilities, real-time personalization, and integration with CRM, marketing automation, and customer service tools. Drift has over 50,000 customers worldwide, including enterprises such as Marketo, Zendesk, and Qualtrics.
