https://www.ultimate.ai | Germany | 2017 | $28.05M
Ultimate is a provider in the customer support automation industry, leveraging conversational and generative AI to enhance customer service operations. The company offers products that automate customer support across various text-based communication channels, including chat and email. Ultimate’s AI-powered solutions can automate up to 60% of customer service interactions, providing instant, accurate responses to common inquiries. The technology is built on advanced natural language processing and machine learning capabilities, allowing it to understand customer intent, personalize responses, and continuously learn and improve over time. Ultimate’s solutions are used by enterprises across various industries, including finance, retail, and e-commerce. The company has received recognition for its innovative approach to customer service automation and has raised over €16 million in funding to further develop its AI-powered customer support solutions.
