https://www.asapp.com | United States | 2014 | $312.57M
ASAPP is an artificial intelligence software company that aims to help call center agents work better and faster. ASAPP’s software analyzes the calls of a center’s most efficient agents and then provides real-time suggestions to all agents on how to respond to specific customer statements and queries. ASAPP’s AI-powered solutions are designed to elevate human performance in contact centers by automating various tasks and workflows. The company’s products include AutoTranscribe, AutoCompose, AutoSummary, and AutoAssist. ASAPP claims its AI-powered solutions can help enterprises reduce average handle time, improve agent productivity and retention, and increase customer satisfaction.
