https://www.dialpad.com | United States | 2011 | $425.96M
Dialpad develops an artificial intelligence (AI)-powered cloud communications platform that provides a unified solution for voice, messaging, video, and meetings. The platform is designed to help businesses enhance customer engagement, improve internal communication, and leverage customer intelligence to drive better outcomes. Key features include real-time call transcription, sentiment analysis, live coaching for sales and support teams, and predictive customer satisfaction scoring. Dialpad integrates with a wide range of business applications, allowing users to seamlessly transition between communication channels and access relevant data and insights.
