https://www.observe.ai | United States | 2017 | $213.12M
Observe.ai is an enterprise AI company that leverages deep learning and NLP to automate support workflows and empower call center agents. The company’s voice AI platform provides real-time feedback on customer sentiment and guides agents on the next best steps during customer calls. Observe.ai’s solutions are designed to help businesses boost revenue, improve efficiency, enhance customer experience, and ensure compliance. The platform transcribes 100% of customer interactions, analyzes them for insights, and provides agents with targeted coaching to optimize their performance. Observe.ai is trusted by over 150 customers, including leading brands in the insurance, travel, and financial services industries.
